Please ask your flooring dealer about the cleaning and care of your new floors. Manufacturers have recommended sweepers, humidity levels are important to the care of your wood and laminate, etc. We provide free approved mops and cleaners and hygrometers to our customers. Please, please, please contact your flooring dealer about the cleaning and care of your new floors to ensure that they keep looking like new.
In order to make the right decision, consider three key factors – budget, wearability and maintenance.
We have our own installation mechanics. Many customers are referring to “sub- contractors” that go from company to company or job to job. Our installation mechanics provide quality craftsmanship and in many instances have been trained by us and have been installing with us for many years.
Yes and No. Generally speaking, pad helps with the “walk and feel” of the new carpet. The better the pad, the better it will feel to walk on. Does it help the carpet perform well? Not necessarily. In the end, the carpet itself is the most important factor in how the carpet will perform relative to “wear” (crushing and matting). Also if the pad is not a high quality, it will begin to crush along with the carpet in traffic areas and that contributes to the look of carpet beginning to “wear out”. We always recommend a good pad for your new carpet, as it is the least expensive part of the carpet installation. Typically, high-traffic areas require firm, dense padding, while guest bedrooms and other light-traffic rooms may need less protection. It's also important to match the padding to the type of carpet you plan to use. The Carpet and Rug Institute recommends a 7/16-inch (11-millimeter) padding with 6 pounds (2.7 kilograms) of density per cubic feet to support cut pile or cut loop carpeting. For Berber or thin loop rugs, look for a 3/8-inch (9.5- millimeter) pad or thinner, with 8 pounds (3.6 kilograms) of density per cubic foot [source: Carpet and Rug Institute].
Each type of flooring and manufacturer has different warranties. Flooring manufacturers often provide tips on extending the life of your flooring, including removing various marks and stains. The bottom line on the warranty, however, is that it won’t protect you from any wear or other damage that you and your family, pets, and visitors inflicted after the floor was laid.